Customer Reviews
5.0 out of 5 — 153 reviews
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We recently bought our new Escape from Thayer Ford. Dave was fantastic to work with -- he was very responsive and even had all of the paper work lined up and ready to go by the time we stopped in for the test drive. That had to be both the quickest and most relaxed (low pressure) car buying experience I've ever had.
Dave went above and beyond to get me into my truck. Did an amazing job and I didn’t feel like he was pushing me into anything like most sales people do. Thank you Dave 🤙🏻
Francis is awesome!! This is my third time buying a car from him and the process couldn’t have gone any smoother once again. He’s here for you no matter the circumstances. When it comes time to get another vehicle, you better bet i’m working with Francis!
Many thanks to Ryan Beer in service for detecting a problem with a wheel bearing and having it replaced all in the same day! We are leaving on a long road trip and surely appreciate having a safe vehicle!
Thanks Izzy you were great !
We wanted to update our review. Just purchased our truck today. Ordered via Dave London - the entire process was made easy. We had many questions regarding vehicle, costs, and options - he shared his knowledge and was honest with what he did not know (but always found the answers). Dave was very patient as we worked through this whole process, answering questions and sharing information. The entire team of sales people worked well together and so did the business side. We were given a fair sales price and trade in price and a thorough useful orientation. Definitely would recommend without hesitation. Prior comments: Happy to endorse Thayer Ford Service. We have had excellent experiences with work on both of our vehicles. The service team is honest and deliver on what they promise. Had a very favorable experience on the Sales side as well. Planning a truck purchase in the next year and Nate is quite knowledgeable. He offers ideas and options without being pushy and only did so after listening to my vehicle needs. Even their paperwork guy, Donovan, was politely helpful. Will go back for this upcoming purchase with confidence.
Great service department. I would highly recommend them. Thanks!
Excellent service from start to finish...Izzy G. is a terrific sales team member.
Dave and Robert were both amazing in getting me what I wanted and into my new Bronco. Dave spent a lot of time going over everything with me which is greatly appreciated! I would highly recommend Thayer Ford in Bowling Green!
Izzy is amazing. 100% recommend.
I bought my first car from here about a month ago and it’s been amazing! Izzy was exceptional help. When we arrived she came out in the freezing and snowing weather to help my family and I. She was so caring, from bringing extra chairs and offering water, and checking on the progress of my car several times. She was very well informed and answered all of our questions, and the first car I looked at was the one. She kept great conversation and went above and beyond for us. I am truly grateful for Izzy making the experience so smooth and negotiated. My car has been wonderful and I have been impressed with the cleanliness and features since the start. Thank you again!
Thank you for the bronco Ken!!!!!
Dave was super patient with us during our car search. He is knowledgeable and friendly. No issues whatsoever.
Me and my partner have been looking everywhere for a car and we found it here. Izzy helped us so much she was wonderful and the team at Thayer helped us get approved. We love our new vehicle. I would recommend this dealer 10/10. Izzy never pressured is and genuinely wanted to help.
These guys are very efficient. Good experience.
A+ experience with Thayer Ford. Dave, who helped us, went above and beyond to make the entire process smooth and stress-free. He worked hard to get us into a vehicle that was right for us. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, this is the place. Be sure to ask for Dave! I couldnt be happier with my experience. Highly recommended!!
Enjoy the Ford Escape. Kevin was a great salesman. Thanks CDLechman
I found a great CR-V for a good price! Tevin did a great job helping me find something in my price range and getting everything settled for me. Thayer did a great job fixing up any small issues before I got there, and had a long list of things they changed and checked on before selling the vehicle to make sure it was reliable!